I’m an international customer. What do I need to know?

First, please keep in mind that quality international shipping from the United States is not cheap. There is a lot that goes into shipping a package internationally, such as labor from multiple carriers, cargo flights, etc. We try to offer a variety of shipping methods for international orders. The cheapest options are slower services without arrival guarantees or tracking. We recommend looking at other services we offer at higher prices if transit time and tracking are important to you.

When ordering, please provide a valid shippable address in English characters for the fastest processing.

Please note that it may take 2-4 business days longer to process international orders. You will be responsible for any tariffs or import taxes charged for the item. If an item arrives damaged, you can report it to us.

We are officially re-open for orders! First new shipments will be the week of the 12th. Thank you for your patience and for sticking with us!